Dental Front Desk Receptionist / Treatment Coordinator
$20–$30 / hr
Full-TimeRole Overview
Job Details:
Greet patients
Register new patients according to established office protocols
Assist patients to complete all necessary forms and documentation • Verify and update patient information
Inform patients of dental office procedures and policy
Move patients through appointments as scheduled • Enter all relevant patient information into data system
Insurance Breakdown done prior to appointment and entered into the system
Maintain and manage patient records in compliance with privacy and security regulations
Answer and manage incoming calls
Timely respond and comply to requests for information
Schedule patient appointments • Confirm upcoming appointments and recalls
Check daily appointment schedule
Maintain patient chart in document center
Fill in cancellations and no-shows Post in Insurance Web Portal (if applicable)
Log lab work appropriately (Lab Log)
Collect and receipt payments from patients at time of treatment
Inform patients of financial treatment plan options
Walk out procedures per Doctors
Arrange supporting documents for insurance claims (Eligibility, History, and Other Coverage)
Sort and distribute incoming and outgoing post (Invoices & Checks sent to HQs)
Maintain a clean and organized office
Safeguard patient privacy and confidentiality (HIPAA
Job Type: Full-time
Pay: $20.00 - $30.00 per hour
Ability to Commute:
Brockton, MA 02301 (Required)
Ability to Relocate:
Brockton, MA 02301: Relocate before starting work (Required)
Work Location: In person