Front Desk Receptionist

Front Desk Receptionist Ilovedentalcare is a dental office in Westwood, MA. We are looking for a Front Desk Receptionist to serve as our first point of contact for our patients and to provide excellent customer service. Dental office receptionist experience is preferred but not required. The ideal candidate will be friendly, energetic, organized, detail oriented, and able to work independently as well as in a team environment. Responsibilities Greet patients and schedule appointmentsAnswer phones, take messages, and direct calls to appropriate staffCheck patients in and out; collect payment and run scansObtain patient consent; complete HIPAA documentation and HIPAA compliancePerform administrative tasks such as filing documents, typing letters, scanning documents, and performing simple math calculationsAnswer simple phone calls, schedule appointments, and return messagesEnsure patient satisfaction by responding quickly and professionally to patient inquiries and complaintsContribute to a positive team environmentProvide professional customer service to all patientsSkills & Requirements Must be friendly, outgoing, outgoing phone presence with excellent verbal and written communication skills.Must be comfortable with computers and have basic knowledge of office management systems (e.g., EMR)Experience with dental software (e.g., DentCAM) preferred but not required.Dentistry-oriented is a plus!Job Type: Part-time Pay: $22.00 - $25.00 per hour Benefits: Dental insurancePaid time offExperience: Customer service: 1 year (Preferred)Work Location: In person