Dental Front Desk Receptionist/Office Assistant

Job Overview As a small family-run and slow-paced practice with over 33 years of history, we are seeking an outgoing and friendly Front Desk Receptionist/Office Assistant to become the welcoming face and gate keeper of our office. This energetic role is vital in ensuring smooth daily operations, providing exceptional customer service, and supporting administrative functions. The suitable candidate will be proactive, highly organized, and possess proficient communication skills, ready to learn and handle multiple responsibilities with enthusiasm and professionalism. This paid position offers an exciting opportunity to develop your office management skills while enjoying a positive work environment. Duties Greet visitors, patients and vendors warmly, ensuring they feel welcomed and attended to promptly Manage two-line phone systems efficiently, directing calls accurately and professionally using proper phone etiquette Handle incoming and outgoing correspondence, including texts, emails, mails, and packages Maintain organized filing systems, data entry records, and document proofreading to ensure accuracy and accessibility Support calendar management by scheduling appointments, periodic recalls, and post-treatment follow-up with details and courtesy Assist with basic bookkeeping tasks such as invoicing, QuickBooks data entry, and expense tracking Perform general clerical duties including copying, scanning, filing, and maintaining office supplies Provide customer support by addressing inquiries courteously both in person and over the phone, email or on social media Utilize computer skills across Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace for various administrative tasks Support office management activities to enhance overall efficiency and organization Experience Previous dental office experience is not required, we can train Bilingual abilities are a MUST for communicating with our diverse patient base Possess customer service skills with a friendly and professional demeanor Strong organizational skills with the ability to learn multitask effectively in a calm environment Competency in computer literacy including typing proficiency, data entry, proofreading, and using Microsoft Office programs Experience managing two-line phone systems and providing excellent phone etiquette Possess customer service skills with a friendly and professional demeanor Knowledge of QuickBooks or bookkeeping software is advantageous but not required Personal assistant or calendar management experience is beneficial for supporting executive schedules Demonstrated ability to prioritize tasks efficiently while maintaining attention to detail Join us in creating a friendly environment with relaxing vibe where staffs and patients enjoy working together to create a best dental experience. This role is perfect for motivated individuals eager to learn and grow their administrative expertise while making a positive impact every day. Pay: $24.00 - $30.00 per hour People with a criminal record are encouraged to apply Work Location: In person