Dental Assistant/Receptionist

Overview Join our dynamic healthcare team as a Dental Assistant/Receptionist, where you will play a vital role in delivering exceptional patient care and ensuring smooth clinic operations. This energetic position combines front desk responsibilities with clinical support, offering a rewarding opportunity to contribute to a positive patient experience. You will manage appointment scheduling, insurance verification, and patient communications while assisting dental providers with clinical tasks. If you thrive in a fast-paced environment and are passionate about healthcare service, this is the perfect role for you! Responsibilities Greet patients warmly, check-in and check-out efficiently, and manage multi-line phone systems with professionalism and excellent phone etiquette Verify insurance coverage, perform insurance authorization and verification, and handle billing processes using systems like Epic, Meditech, Dentrix, Eaglesoft, and Athenahealth Schedule appointments accurately utilizing dental office management software; coordinate patient flow to optimize clinic efficiency Assist dental providers during procedures by preparing instruments, taking digital radiographs, and maintaining sterilization protocols Review and update medical records ensuring compliance with HIPAA regulations; manage documentation review for accuracy and completeness Perform data entry tasks including CPT coding, ICD-10/ICD-9 coding, and medical billing using EMR systems such as eClinicalWorks or Meditech Support administrative functions such as filing, managing patient records, handling correspondence, and maintaining office supplies Requirements Proven experience in a dental clinic or medical office environment with strong knowledge of dental terminology and medical administrative support Proficiency in EMR/EHR systems including Epic, Meditech, Dentrix, Eaglesoft, Athenahealth or similar platforms Familiarity with medical coding (CPT, ICD-10/ICD-9), insurance verification processes, and Medicare guidelines Excellent computer skills including Microsoft Office suite (Word, Excel) and typing skills (10 key typing) Strong organizational skills with attention to detail for documentation review and medical records management Exceptional customer service abilities paired with professional phone etiquette and effective communication skills Bilingual abilities are a plus to serve diverse patient populations Previous clinic or dental office experience is highly preferred; familiarity with dental terminology is advantageous Ability to handle multiple tasks efficiently in a fast-paced setting while maintaining a positive attitude Join us to make a meaningful difference in patients’ lives while advancing your career in healthcare administration! We are committed to fostering an inclusive environment that values your skills and dedication. All positions are paid roles that offer valuable experience in both clinical support and administrative excellence. Job Types: Full-time, Part-time Pay: $22.00 - $25.00 per hour Work Location: In person