Dental Office Front Desk Receptionist

BOYD FAMILY DENTISTRYBirmingham, AL
$15–$15 / hr
Full-Time

Role Overview

Job Overview: We are seeking a friendly and organized Front Desk Receptionist to join our team. As the first point of contact for our office, you will play a vital role in providing exceptional customer service, ensuring a smooth and efficient experience for all visitors, patients, and clients. If you are detail-oriented, have excellent communication skills, and are proficient in computerized systems, (Dentrix experience is a plus) we encourage you to apply for this exciting opportunity. Duties: - Welcome patients, visitors, and clients to our office, answering their questions and addressing their needs promptly and professionally. - Manage and maintain the front desk area, ensuring it is clean, tidy, and well-organized. - Utilize computerized systems to perform tasks such as data entry, calendar management, and scheduling appointments. - Handle incoming and outgoing phone calls, using phone systems to direct calls and manage phone queues. - Provide exceptional customer service, addressing any concerns or issues in a friendly and empathetic manner. - Perform administrative tasks, including filing, photocopying, and preparing documents. - Maintain confidentiality and adhere to all data protection policies. - Collaborate with other members of the team to ensure seamless communication and efficient workflow. - Perform other duties as required to ensure the smooth operation of the office. Skills: - Excellent customer service skills, with the ability to handle challenging situations. - Strong organizational skills, with the ability to prioritize tasks and manage multiple responsibilities. - Ability to work independently and as part of a team. - Clerical experience, with the ability to perform administrative tasks efficiently. - High school diploma or equivalent required. If you have a passion for providing exceptional customer service and are looking for a challenging and rewarding role, we invite you to apply for our Front Desk Receptionist position. Job Type: Full-time Pay: From $15.00 per hour Work Location: In person
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