Front Desk Coordinator

Company Overview Maine Dentistry is a patient-centered dental practice serving Maine, offering comprehensive services including general, cosmetic, and advanced dental care. Our mission is to create a comfortable, judgment-free experience while delivering high-quality, personalized treatment. Proudly recognized as one of Maine’s Best Places to Work in 2021, 2023, 2024, and 2025, we foster a supportive, team-driven culture focused on growth, collaboration, and exceptional patient care. Job Overview We are seeking a proactive and organized Front Desk Coordinator to serve as the first point of contact for our practice. The ideal candidate will excel in managing front desk operations, providing excellent customer service, and supporting office management tasks. This paid position offers an opportunity to be an integral part of a dynamic healthcare team, ensuring smooth daily operations and a positive patient experience. Duties Greet patients warmly and professionally, ensuring a welcoming atmosphere at all times. Manage multi-line phone systems efficiently, directing calls and taking accurate messages. Schedule appointments using calendar management tools, coordinating patient visits seamlessly. Assist with billing, bookkeeping, and basic office management tasks, including filing and proofreading documents. Provide exceptional customer support by addressing inquiries promptly and courteously. Maintain organized filing systems and ensure all administrative tasks are completed with attention to detail. Skills A strong understanding of dental insurance, including eligibility, claims, and coverage coordination, is required. Proficiency in office management software including Dentrix Strong organizational skills with excellent time management abilities. Experience with multi-line phone systems, phone etiquette, and customer service excellence. Previous office in dental settings is preferred, along with clerical experience. Pay: $24.72 - $29.77 per hour Benefits 401(k) 401(k) matching Dental insurance Employee discount Paid time off Professional development assistance Retirement plan Work Location: In person