Dental Front Desk Receptionist/Insurance Coordinator

Craig Dental Center in Waukee, IA is seeking a dependable, detail-oriented Dental Front Desk Receptionist / Insurance Coordinator to join its team. This full-time role (Monday–Friday) involves greeting patients, managing appointment scheduling and phone duties, verifying benefits, submitting and following up on claims and pre-authorizations, posting payments, and maintaining accurate records. The ideal candidate has prior dental front office or insurance experience, strong communication and customer-service skills, and familiarity with dental software (Eaglesoft preferred). Compensation ranges from $20 to $25 per hour, with competitive benefits including 401(k) with employer match, employee-sponsored health insurance, paid time off, and retention bonuses. The position offers a modern, team-oriented work environment focused on delivering exceptional patient experiences.