Dental Front Desk Receptionist

The practice is hiring a Dental Front Desk Receptionist to serve as the primary point of contact for patients and visitors, managing front desk operations and supporting patient flow. Responsibilities include greeting patients, scheduling and confirming appointments using practice management software (examples given: Dentrix Ascend), answering multi-line phones, verifying insurance, collecting payments, processing billing and collections with PMS systems such as eClinicalWorks or Athenahealth, maintaining medical records in compliance with HIPAA, and managing EHR tasks plus administrative support (emails, faxes, referrals). Preferred qualifications list prior clinic or dental office experience, proficiency with Microsoft Office and practice management systems like Dentrix Ascend, knowledge of dental terminology and insurance processes, experience with dental billing and collections, clerical experience with phone communication and scheduling, and strong customer service and organizational skills. Bilingual ability is noted as a plus. Pay is listed at $22.00–$25.00 per hour. Benefits include medical, dental, vision, disability, life insurance, 401(k) with matching, paid time off, paid jury duty, bereavement leave, employee assistance program, employee discount, flexible spending and health savings accounts, and pet insurance. Work location: in person.