Dental Front Desk

This full-time, non-exempt front desk position reports to the Office Manager or Office Manager Assistant and supports daily front-office operations at a single dental practice. Responsibilities include greeting and registering patients, scheduling and managing the appointment calendar, completing recalls and callbacks, answering and routing phone calls, and maintaining accurate patient records in the practice management system. The role serves as a primary contact for patient scheduling and administrative inquiries, verifies dental insurance eligibility and coverage before visits, collects payments at time of service and issues receipts, and assists with basic insurance billing documentation as directed. The position requires maintaining confidentiality per HIPAA and company policies, escalating complex patient concerns to the Office Manager or Office Manager Assistant, and two or more years’ experience in a dental or medical front office environment is preferred.