Dental Front Desk Coordinator

This full-time Front Desk Coordinator role at the Okolona location serves as the primary patient-facing representative, handling phone and in-person patient interactions, appointment check-in/out, scheduling, insurance verification, payment collection, and maintaining patient profiles in Open Dental. Responsibilities include proactive outreach to build the schedule, verifying benefits and collecting copays before appointments, presenting a Dental Saver Discount Plan to uninsured patients, preparing end-of-day reports, ensuring required documentation is on file, and keeping the reception area welcoming. The position reports to the Office Manager. Required qualifications include a high school diploma or equivalent. Previous dental front-office experience is strongly preferred. Candidates should have strong verbal and written communication, computer skills (Open Dental experience a plus), HIPAA awareness, the ability to multitask in a fast-paced environment, organization, a team-oriented attitude, and the ability to sit for extended periods. The employer offers competitive hourly pay with a monthly bonus program, health and vision insurance, free dental care for employees plus a family discount, a 401(k) with company match, PTO and paid holidays for full-time team members, continuing education and training, a tuition discount with Sullivan University, employee referral and recognition programs, and a community philanthropy program.