Dental Receptionist and Patient Experience Coordinator

The practice seeks a Patient Experience Coordinator to manage patient flow from arrival through departure, including check-in/check-out, scheduling appointments, preparing and reviewing charts, and coordinating records, referrals, and medical clearances with other offices. The role involves balancing patient interactions, phone calls, messages, and administrative tasks, maintaining an organized reception area, and working closely with clinical and administrative team members to support efficient provider schedules. Candidates should be organized, dependable, detail-oriented, able to prioritize multiple tasks calmly, and possess strong communication, interpersonal, and follow-through skills while maintaining professionalism and confidentiality. Dental or medical office experience and experience with practice management software are preferred but not required; customer service or administrative experience is highly valued. The position is full-time, Monday–Thursday, in person, with pay based on experience and benefits including an employee discount, paid time off, and a retirement plan.