Dental Front Office Coordinator

The practice seeks a Dental Front Office Coordinator to welcome patients and manage front desk operations, including greeting patients, handling phones, scheduling appointments, coordinating patient flow, and managing appointment reminders and follow-up. The role includes verifying insurance coverage, collecting payments, maintaining accurate medical records, ensuring HIPAA compliance, and reviewing intake forms, treatment plans, and insurance authorizations for completeness and accuracy. Candidates will use EHR systems such as Epic, Meditech, Athenahealth, or eClinicalWorks for data entry and record keeping, and will process medical billing and collections using CPT and ICD-9/10 coding and Medicare guidelines. Required skills listed include experience in medical or dental office administration, proficiency with EMR/EHR platforms and Microsoft Office, strong customer service and phone etiquette, medical terminology and billing knowledge, accurate documentation review, and organizational abilities; bilingual abilities are noted as highly valued.