Dental Front Desk Lead

This role is a front office lead responsible for greeting patients, managing check-in/check-out, owning the daily schedule, and handling patient communications including scheduling, confirmations, cancellations, voicemails, emails, texts, and new patient inquiries. The position coordinates new patient and implant consultations with a marketing agency, assists with treatment and financial arrangements including treatment plans, insurance, financing, and payments, proactively contacts patients to fill openings, and partners with the clinical and administrative team to maintain smooth daily operations. Candidates should have 2+ years of dental front office experience preferred, with skills in scheduling, insurance, treatment coordination, and patient communication. The practice seeks someone with exceptional, warm and confident communication, strong organization and attention to detail, the ability to manage multiple priorities, and a proactive, dependable approach who is comfortable discussing treatment and financial options with patients.