Front Office Receptionist
$37k–$48k / yr
Full-TimeRole Overview
Seeking a patient-focused Front Desk Receptionist to provide welcoming, professional customer service for dental patients. Responsibilities include greeting patients, answering phones, scheduling and confirming appointments, checking patients in and out, collecting payments, verifying dental insurance benefits, maintaining accurate patient records, communicating treatment and financial information, following up on cancellations and missed appointments, and keeping the reception area organized. The role also involves communicating with clinical staff and assisting Spanish-speaking patients when needed.
Qualifications include strong customer service and communication skills, a professional and friendly demeanor, good organizational and multitasking abilities, comfort with computers, phones, and scheduling software, and reliability in a fast-paced dental environment. Previous dental or medical front-office experience and experience with dental insurance verification and scheduling are preferred but not required. Fluency in English and Spanish is strongly preferred. Pay is listed as $18.00–$23.00 per hour. Benefits include 401(k), dental insurance, flexible schedule, and parental leave. Work location: in person.