Dental Front Office Receptionist

The practice is hiring a full-time Front Desk Receptionist who will serve as the first point of contact and provide administrative support for front desk operations. Candidates must have dental office experience. Responsibilities include greeting patients, answering phones and messages, scheduling and managing appointments, maintaining accurate patient charts and documentation, verifying patient demographics and medical history, and maintaining patient confidentiality in accordance with HIPAA. The role requires verifying dental insurance eligibility and benefits, contacting insurers for coverage details, documenting insurance information, assisting patients with coverage questions and estimated patient portions, and processing patient payments including copays and CareCredit when applicable. Additional duties include handling medical and dental records and referrals, assisting with insurance claims and pre-authorizations as assigned, communicating with clinical staff, keeping the reception area organized, and performing other front-office tasks as directed. Benefits listed include 401(k), employee discount, health, life and vision insurance, and paid time off.