Dental Office Receptionist: Benefits, Family Friendly Schedule, Experience Preferred

This private dental practice seeks a Receptionist to manage day-to-day front desk operations in a recently renovated office. The role includes opening and closing the office, maintaining a neat professional reception area, answering phone calls and texts, checking and confirming schedules, greeting and checking in patients, and managing the recall and inactive patient systems. Responsibilities also cover records and insurance tasks: gathering and updating patient insurance information, recording chart entries, ensuring HIPAA forms and consent forms are current, securely filing records, arranging charts and radiographs for the next day, organizing materials for claims, tracking cases and referrals, handling accounts receivable, and assisting with general front office and housekeeping duties as needed. The position involves overseeing patient relations, addressing complaints per office protocol, sending various patient and referral correspondence, and being familiar with the office financial policy to make financial arrangements when required.