Lead Front desk - Dental Receptionist (New Office)

Seeking a Lead Front Desk - Dental Receptionist to act as the primary patient contact and manage front desk administration. Responsibilities include greeting patients, verifying information, assisting with check-in/check-out using EHR systems (examples listed: Epic, Meditech, eClinicalWorks), scheduling with practice management software, answering phones, handling patient inquiries, collecting payments, performing medical billing tasks, and maintaining medical records in compliance with HIPAA and health information management policies. The role includes supervising and training front desk staff on EMR/EHR systems, medical terminology, CPT and ICD-9/10 coding, and office procedures. Qualifications specify clinic experience in a medical or dental office, proficiency with EMR/EHR platforms (examples: Epic, Meditech, Athenahealth), familiarity with medical coding and documentation review, strong computer and typing skills, customer service and phone etiquette, knowledge of HIPAA and clinical confidentiality, and the ability to lead a team while managing multiple priorities.