Dental Office Manager

The Office Leader role oversees administrative and operational functions of a dental practice, with responsibility for leadership, sales, organization, and financial management. The position includes ensuring efficient daily operations such as patient scheduling, check-in/check-out, phone management, maintaining accurate patient records, and implementing office policies and procedures. Responsibilities also cover customer service and sales tasks like helping patients understand recommended services, addressing complaints, monitoring patient feedback, and enhancing satisfaction and retention. Financial duties include managing the practice P&L, developing and monitoring the office budget, tracking expenses, overseeing patient AR and collections, ensuring accurate billing, and conducting regular financial reviews with dentists and management.