Sales - Treatment Coordinator Orthodontics

The practice seeks a Treatment Coordinator focused on consultative sales to convert new-patient consultations into treatment starts. The role involves leading personalized consultations, building rapport, identifying patient goals and concerns, explaining clinical and personal value, presenting treatment recommendations and financial options, and guiding patients toward beginning treatment—ideally the same day the plan is presented. Responsibilities include completing contracts, financial arrangements, documentation, coordinating the transition to active treatment, issuing referrals as needed, following up with pending patients, maintaining tracking sheets and patient records, monitoring daily correspondence, tracking personal performance, and collaborating with clinical and administrative teams to deliver a seamless patient experience. The ideal candidate is goal-driven, consultative, comfortable discussing significant financial investments, consistent with follow-up, accurate and detail-oriented, organized, process-driven, and takes ownership of outcomes and patient experience.