Dental Front Desk Receptionist

Job Summary We are looking for a professional and welcoming Front Desk Receptionist to join our dental team. You will manage the daily flow of the office, handle patient scheduling, coordinate with insurance providers, and ensure that our administrative operations run smoothly. This position offers an exciting opportunity to contribute to a positive patient experience and support the overall efficiency of our dental practice. The position is Monday- Thursday 8:00am-5:00pm and Friday 8:30am-12:30pm. Responsibilities Greet patients warmly and professionally, ensuring a welcoming environment upon arrival and departure Manage multi-line phone systems with excellent phone etiquette, respond to patient inquiries via email or text, and coordinate with dental labs and referring specialists Verify dental insurance coverage and benefits, obtain authorizations, and explain co-pays or out-of-pocket expenses to patients. Process payments, manage daily billing records, and assist with patient financing options (e.g., CareCredit, Cherry, etc.) Maintain accurate dental records and medical documentation review in compliance with HIPAA regulations Facilitate patient intake procedures, ensuring all necessary forms are completed accurately and efficiently Experience Prior clinic or healthcare office experience is preferred; dental clinic experience is highly desirable Familiarity with dental practice management such as Eaglesoft is a significant plus Basic understanding of dental terminology and procedure codes (CDT) Excellent computer skills including Microsoft Office Suite (Word, Excel) and multi-line phone system operation Strong understanding of HIPAA regulations to ensure patient confidentiality and data security Exceptional customer service skills with professional phone etiquette and effective communication abilities Ability to handle clerical tasks efficiently while maintaining attention to detail in a fast-paced environment Why you’ll love it here We are dedicated to fostering an environment where our team members can thrive both professionally and personally! Our commitment extends beyond just providing exceptional care; we also prioritize the well-being of our employees. We are also the official dentist to the Tampa Bay Buccaneers! Pay: $22.00 - $25.00 per hour Benefits: 401(k) matching Employee discount Paid time off Work Location: In person